Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the SecurePractice (also known as HIPAA Assistant) websites, applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, in which case “you” and “Customer” refer to that entity.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business operations, or applicable laws. When we make material updates, we will provide reasonable notice, which may include posting the revised Terms on the Services or notifying account administrators. Your continued use of the Services after the updated Terms become effective constitutes acceptance of the changes.
Eligibility & Account Registration
You must be at least 18 years old and have the legal capacity to enter into a binding agreement in order to use the Services. Customers must create an account and provide accurate, complete, and current information. You are responsible for safeguarding login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or suspected security incident.
Use of the Services
The Services are provided to support HIPAA compliance operations, documentation, and related workflows for healthcare practices and similar organizations. You agree to use the Services only for lawful purposes and in accordance with these Terms and any applicable master agreement. We reserve the right to modify or discontinue any feature with reasonable notice, provided such changes do not materially degrade the Services.
Customer Data & Uploaded Content
“Customer Data” includes any files, documents, or information submitted to the Services by or on behalf of Customer. Customer retains all ownership rights in Customer Data and grants SecurePractice a limited license to host, process, and display Customer Data solely to provide the Services. Customer is solely responsible for the accuracy, legality, and integrity of content uploaded to the Services.
HIPAA, PHI, and Business Associate Obligations
When Customer Data includes protected health information (PHI), SecurePractice will act as Customer’s Business Associate and process PHI in accordance with the applicable Business Associate Agreement (BAA). Customer must ensure that PHI is uploaded only by authorized users and that all required patient authorizations or notices have been obtained. We implement administrative, technical, and physical safeguards designed to protect PHI as required by HIPAA.
Subscription, Billing & Cancellation
Access to premium features of the Services may require a paid subscription. Fees, billing cadence, and renewal terms are specified during checkout or in the applicable order form. Unless otherwise stated, subscriptions automatically renew for successive terms unless canceled prior to the renewal date. Customer is responsible for maintaining valid payment information and for any applicable taxes. Cancellation requests may be submitted through the account portal or by contacting support@securepractice.app.
Acceptable Use Policy
You agree not to: (a) misuse the Services by interfering with their normal operation; (b) attempt to gain unauthorized access to any system; (c) upload malicious code or engage in activity that degrades performance; (d) use the Services to transmit spam, discriminatory, or infringing content; or (e) misrepresent your identity or affiliation. We may suspend or terminate access for violations of this Acceptable Use Policy.
Intellectual Property
SecurePractice and its licensors retain all rights, title, and interest in the Services, including software, documentation, logos, and trademarks. Except for the limited rights granted in these Terms, no license is granted to you. Customer may provide feedback, suggestions, or ideas (“Feedback”); we may use Feedback without obligation and without restriction.
Third-Party Services
The Services may integrate with third-party products or services (e.g., payment providers, email delivery). Customer’s use of any third-party service is subject to that provider’s terms and privacy policy. SecurePractice is not responsible for the acts or omissions of third-party services, but we will coordinate in good faith to support interoperability where feasible.
Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. SecurePractice does not warrant that the Services will be uninterrupted, error-free, or fully compliant with Customer’s internal policies absent proper configuration by Customer.
Limitation of Liability
To the maximum extent permitted by law, SecurePractice’s total liability arising out of or related to these Terms or the Services is limited to the amounts paid by Customer for the Services during the twelve (12) months preceding the event giving rise to liability. SecurePractice will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities.
Indemnification
Customer agrees to indemnify and hold harmless SecurePractice, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, or expenses arising out of Customer’s use of the Services, Customer Data, or violation of these Terms, except to the extent caused by SecurePractice’s gross negligence or willful misconduct.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. The parties agree to the exclusive jurisdiction of the state and federal courts located in or serving Flagler County, Florida, for any dispute arising out of or relating to these Terms or the Services.
Contact Information
If you have questions about these Terms or need to report a potential violation, contact us at:
- Email: privacy@securepractice.app
- Mailing address: 17 Birchwood Dr, Palm Coast, FL 32137, United States